Financial inclusion tends to appear in corporate reporting under the heading of social responsibility. I understand why. But I think the framing does the idea…
Latest Posts
Digital Transformation Fails for Human Reasons, Not Technical Ones
I have watched a number of transformation programmes over the years — some I led, some I observed, some I inherited. The ones that failed…
Compliance Is Not a Cost Centre. It Is a Competitive Asset.
In many organisations, compliance occupies a strange position. It is respected in principle and resented in practice. It appears in budget discussions as a line…
Cross-Border Payments Are Being Rebuilt Around the Customer, Not the Corridor
For most of modern financial history, sending money across a border was designed backwards. The customer’s experience was whatever fell out of the infrastructure. Correspondent…